Crisis/Critical Incident Management

Preparation is the key to successful crisis management.  Whether a human-made or nature-made emergency, TRG can demonstrate the best way to handle emergencies.  The focus is on pre-planning for time-limited threats, determining a problem-focused intervention to identify, confront, and resolve the crisis.

Tabletop Exercise

A Tabletop exercise brings key actors together in a discussion setting to talk through disaster response plans and actions.  Tabletops allow leaders to learn emergency response capabilities, resource allocation, communication methods and processes, restoring critical services during and after the incident. Following the Tabletop a debriefing occurs where the highlights and areas for improvement are gathered for next steps.  Most Tabletops last between two and four hours depending on the extent of the disaster plans being tested.  Tabletops can last up to eight hours for first responders.   

Functional Exercise

A functional exercise does not require all of the personnel in the realistic scenarios of the Full Scale exercise.  The functional exercise examines the coordination, command, and control between multiple agency coordination centers, including an Emergency Operations Center (EOC), a joint field office, or a front line operations center.  TRG is able to create this exercise to assure that command is unified and working toward the same objectives.

Full Scale Exercise

With the same overall intent of the table top exercise, and the functional exercise, the full scale exercise brings in all of the actual people who would normally respond to the created incident.  Use of personnel, equipment, vehicles, radios, communication centers, and other ancillary service providers that are committed to the plan will provide the most realistic response possible, short of an actual incident.  Participants learn by doing, and often find that previously used methods may have to be adapted for the current incident.  TRG can help plan and supervise such an event.